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Terms of Service

These Terms of Service (hereinafter referred to as "the Terms") govern your use of the services (hereinafter referred to as "the Service,"

"this Service," or "JAPAN DELIGHTS") owned and operated by NEWSEA LLC (hereinafter referred to as "We" "Us" or "Our Company").

By accessing, browsing, using, registering for, or purchasing JAPAN DELIGHTS, you agree to have read, understood, and accepted

the Terms. If you do not agree with any part of the Terms, please refrain from using the Service.

You, as a user (hereinafter referred to as "You" or "User"), agree to follow any additional details or rules that We may provide in

matters not specified in the Terms. These additional details shall form an integral part of the Terms and shall become effective

from the time they are posted at the designated location by Our Company. In the event of any conflict between these additional

details and the Terms, the additional details shall take precedence.

 

The Service is available exclusively to individuals who are at least 18 years of age and possess the legal authority to enter into legally

binding contracts under applicable law. Individuals under the age of 18 may use this Service only under the supervision of a parent

or legal guardian. In such cases, the supervising adult is considered the User and assumes responsibility for all activities,

subscriptions, and purchases made

by the minor.

 

Content of the Service

This Service supports users in virtual shopping experiences and involves the procurement of specific products requested by the user.

This service is undertaken by either Our Company or individuals or corporations contracted by Our Company (hereinafter

referred to as "Guides").

 

Amendments to the Terms

We reserve the right to amend the Terms at any time without prior notice. By accessing or using any part or the entirety of the Service,

you agree to accept the Terms unconditionally. If you do not agree to all of the Terms, you may not use any part of the site.

In the event of significant amendments to the Terms, we will notify users in a manner we deem appropriate. The determination of

what constitutes a significant change will be made at our sole discretion, based on good judgment and reasonable consideration.

Continued use of the website or Service following notification of such changes will be considered as acceptance of those changes.

 

Access and Permission to Use

  1. Access to and use of this Service is permitted only for personal purposes.

  2. You may copy, distribute, and transmit the content of the site within the scope automatically performed through browser software. "Content" refers to all information, text, images, data, links, software, or other materials accessible through the website or Service, or provided by others for display on the website or Service.

  3. It is prohibited to automatically collect or use information from this Service for commercial purposes, as well as any related activities.

  4. Unauthorized reproduction, distribution, display, or transmission of the site's content is strictly prohibited.

  5. Altering or removing any ownership notices from downloaded materials is prohibited.

  6. However, use is permitted only when specifically authorized by Us.

  7. We reserve the right to deny access to the site to any user who violates these Terms or for any other reason.

 

Changes to Service Content and Functionality

  1. We reserve the right to change, suspend, or terminate the content, functionality, or specifications of the site at any time without prior notice.

  2. This includes changes to the site's design, the services provided, available features, and pricing.

  3. We shall not be liable for any damages incurred by customers as a result of measures taken in accordance with these Terms.

 

Membership Registration

  1. To make purchases or subscribe to JAPAN DELIGHTS, you must agree to the contents of these Terms and complete the membership registration process as defined by Us. Minors, adults under guardianship, conservatorship, or assistance (hereinafter collectively referred to as "Minors, etc.") may not register unless the account is set up and entered by a legal guardian or with the prior consent of a legal guardian.

  2. Membership registration must be completed by the individual intending to register, using accurate information.

  3. Individuals intending to register must represent and warrant to Us the following:
    3.1.The information provided for membership registration is true and accurate.
    3.2.The use of this Service does not infringe any rights of third parties.
    3.3.The Service will not be used for illegal or fraudulent purposes.

  4. We will decide whether to accept the registration according to Our criteria and will notify the individual if the registration is accepted. Upon Our notification, the registration as a member user (hereinafter referred to as "Registered User") is completed. Once officially registered, Registered Users can use the services available to them, including purchases or subscriptions, in accordance with this agreement.

  5. We may refuse membership registration or re-registration if the individual falls under any of the following categories. In such cases, We are not obliged to disclose the reasons for refusal to the applicant, nor can the applicant object to the decision:
    5.1.Minors, etc., who have not obtained prior consent from a legal guardian.
    5.2.Individuals whom We determine to be associated with antisocial forces (currently or within five years of leaving such groups, including organized crime groups, members, quasi-members, related companies, corporate extortionists, social movement racketeers, special intelligence organized crime groups, or others similar).
    5.3.Cases where the information provided contains falsehoods, errors, or omissions.
    5.4.Individuals who have previously had their agreement with Us terminated.
    5.5.Individuals currently involved in disputes with Us.
    5.6.Individuals or their associates who are engaged in business activities competitive with Us.
    5.7.Others whom We deem at Our discretion not suitable for membership registration.

  6. At the time of membership registration, users will set up an ID and password (hereinafter referred to as "ID, etc.").

  7. Except as otherwise specified, users may not use, lend, transfer, sell, or pawn their account on this Service to third parties.

 

Changes to Membership Information

  1. Users must promptly report any changes to their registration information and always maintain accurate information in their user profile.

  2. If a user delays in reporting changes as mentioned in the preceding paragraph, or fails to report such changes, We may treat it as if no changes have occurred. In cases where notifications or reports from Us are not received or are delayed, they will be considered as having been received at the usual time of arrival.

 

Management of ID and Other Information

  1. Users are responsible for properly managing their ID and related information and must not allow third parties to use, transfer, sell, pawn, lend, or dispose of their ID in any way. Any usage conducted under a user's ID by a third party will be deemed as having been conducted by the user themselves.

  2. Users are responsible for any damages arising from inadequate management of their ID and related information, such as information leakage or unauthorized use by third parties. We are not liable for any such damages. Furthermore, if We incur damages due to inadequate information management by a user, the user is responsible for compensating Us for the damages (including attorney fees and other actual expenses).

 

Required Equipment for Use

To use this Service, users must have access to network equipment. Users are responsible for preparing the necessary software and

web facilities and bearing the associated costs. Our Company is not responsible for any costs or methods of preparation.

The applications required for using this Service are subject to the terms of the software distributor.

 

Billing and Payment

  1. Registered users agree to pay Our Company the service fee (hereinafter referred to as "Guide Fee") and the cost of the designated products purchased (including necessary expenses for the execution of the service).

  2. Registered users must provide accurate contact and payment information (name, delivery address, credit or debit card information), which must be kept up to date at all times.

  3. Our Company will store payment information for future shipments and billing.

  4. All information provided to Our Company is subject to our Privacy Policy.

  5. For subscription purchases, payments to the credit or debit card will be automatically billed monthly or annually by a third-party payment service.

  6. Instead of directly processing credit card information, Our Service uses a third-party payment service. By submitting credit card information to Our Company, you authorize us to share and process these details with the third-party payment service.

  7. Additional charges may be added to purchases or subscriptions in cases where normal service operations are not possible or shipping methods are unavailable (e.g., global pandemics, natural disasters).

  8. If an incorrect price is displayed and confirmed by Our Company, we will correct the price and notify the registered user via email about the correct price and the cancellation of the order.

  9. If payment to Our Company is rejected for any reason, we may re-invoice the user's account or seek payment by alternative means.

 

Subscription Purchase and Management

  1. By purchasing a subscription, you acknowledge that there will be initial and ongoing payments, and you agree to be responsible for all payments until cancellation.

  2. Subscriptions will automatically renew for the same period as the chosen term at the non-promotional price at the time of purchase.

  3. All subscriptions will renew on the same date as the original purchase date (hereinafter referred to as the "Renewal Date"). Changes to the subscription will take effect from the next Renewal Date.

  4. If you cancel your subscription, you will not receive a refund for any payments made for past or current subscription periods.

  5. To cancel a subscription, you must either perform the cancellation process on your account information page before the Renewal Date or contact info@japandelights.com with the subject "Subscription Cancellation Request". Cancellation requests made after the Renewal Date will apply to the next subscription period.

 

Personal Shopping Service Request

  1. Registered users entrust our company to perform the following service (hereinafter referred to as "the Work"), and our company accepts this commission.
    1.1.Online store tours using communication tools.
    1.2.Personal shopping services.

  2. In performing the Work, our company may subcontract all or part of the Work to guides, and registered users, by agreeing to these terms, approve such subcontracting by our company.

  3. Our company, on its own and through guides, will perform the Work and, following the instructions of registered users, purchase the specified quantity of products (hereinafter referred to as "designated products") designated by the registered users. Subsequently, our company, on its own and through guides, will deliver the designated products to the delivery address specified by the registered users (hereinafter referred to as "designated delivery address").

  4. Our company will communicate information provided by registered users regarding the designated products, quantity, and designated delivery address to the guides through our system.

  5. Due to various circumstances, some products may be in short supply. Our company cannot control these stock situations and is not responsible if products are unavailable due to reasons beyond our control. Users understand the risk associated with product availability and agree to this when using the Service.

Product Purchase Decision Authority

  1. Users of JAPAN DELIGHTS have complete decision-making authority regarding the selection and purchase of products. Users shall select and purchase products based on their own judgment and responsibility.

  2. This service does not provide any guarantees regarding the suitability of the products selected by the user. All risks related to the selection and purchase of products are borne by the user.

 

Non-Purchasable Items

  1. Registered users must not entrust us with the purchase of items falling under the following categories while using our service:
    a. Tobacco, electronic cigarettes
    b. Alcoholic beverages
    c. Meat and meat products (beef, pork, chicken, etc.)
    d. Honey
    e. Mobile batteries
    f. Hair tonics, nail polish, perfumes
    g. Spray cans
    h. Items with a risk of explosion, such as gunpowder and hazardous chemicals
    i. Fresh foods such as raw vegetables and raw fish
    j. Living creatures
    k. Cash, promissory notes, securities, and other items representing money or rights
    l. Jewelry, precious metals, artworks, antiques
    m. Firearms, illegal drugs, and other items whose possession or acquisition is regulated by law
    n. Items that may soil or transfer odors to other goods or luggage
    o. Quantities exceeding personal use
    p. Other items deemed inappropriate by us

  2. We reserve the right to refuse requests for the purchase of items listed above. Furthermore, if a user requests the purchase of these items and causes damage to us, the user is responsible for compensating for the damage.

 

Schedule Changes

  1. Users wishing to change the schedule related to the guide's work must make the change via their account information page at least 24 hours before the scheduled time.

  2. Changes made after the 24-hour mark before the scheduled time, or in cases of no-show on the day, will not result in a refund of the guide fee. In such cases, users cannot raise objections.

  3. Schedule change operations must be carried out with an understanding and agreement to the nature and conditions of the service reserved by the user. Users bear all risks and consequences related to schedule changes, and we assume no responsibility for them.

 

Allergy Information

  1. The allergy labeling of food products provided through our service complies with the food labeling laws of Japan. Therefore, the content may differ from labeling requirements in other countries.

  2. While we strive to accurately convey allergy information regarding the products we offer, we cannot guarantee complete information on all allergens. Users with concerns or questions about the ingredients of a product should take measures to ensure their own safety, such as consulting a professional if necessary, recognizing their own risk and responsibility.

  3. If a user has specific allergies or health concerns, we strongly advise refraining from using our service, prioritizing safety. We bear no responsibility for any health harm arising from inadequacies in allergy labeling. Users should be aware of their own health risks and use the service at their own responsibility.

Shipping

  1. Shipping costs vary based on the weight and size of the products instructed by the user for us to purchase. The shipping cost is finalized after we purchase the product, and the user cannot object to this cost.

  2. Products purchased through our service are shipped by third-party couriers. The ownership and risk of loss or damage of the products transfer to the user once the products are handed over to the courier.

  3. Lost or Damaged Items:
    3.1.Lost Items - If the box arrives intact and physically complete, but some of the instructed items are missing.
    3.2.Damaged Items - If the box arrives intact and physically complete, containing all the instructed items, but some items are damaged or spoiled.
    3.3.However, if the box has been opened due to external factors such as customs clearance, it is not eligible for return or exchange.

  4. For missing or damaged items, a report with photos must be made to us within 7 days of receiving the shipping box.

  5. If the missing or damaged items are available for repurchase, a replacement will be shipped. Refunds are at our discretion.

  6. We are not responsible for boxes that could not be received due to an incorrect shipping address or boxes that were intentionally refused by the user.

  7. Repeated claims for undelivered products may lead to the cancellation of membership.

 

Prohibited Actions

  1. We prohibit the following actions, and customers must not engage in them:
    ・Registering for the service for purposes other than entrusting the purchase of specified products.
    ・Directly entrusting guides who are subcontracted or intended to be subcontracted by us for the work.
    ・Requesting the purchase of dangerous goods such as explosives, unsanitary items, or items that could damage other packages, firearms, illegal drugs, or other items regulated or considered related to crime by law.
    ・Actions that hinder or may hinder the operation of the service. 
    ・Causing harm, disadvantage, or discomfort to other registered users, third parties related to the service.
    ・Transferring all or part of the contractual position, rights, and obligations under this agreement or individual contracts to a third party.
    ・Actions that degrade or may degrade our social reputation.
    ・Actions contrary to public order and morals.
    ・Violating laws.
    ・Using the service in relation to antisocial forces or related events.
    ・Infringing on the intellectual property rights of us, other customers of the service, or other third parties.
    ・Copying, duplicating, reproducing, transmitting, transferring, distributing, reselling, making transmittable, or modifying, adapting, translating, or using for lending purposes the information provided by the service without our prior consent.
    ・Illegally accessing or attempting to access our network or systems.
    ・Impersonating a third party.
    Engaging in advertising or solicitation, or other commercial activities on the service without our prior consent.
    ・Collecting information about other customers of the service.
    Harassing or causing discomfort to our staff or guides.

  2. We prohibit the following types of reviews:
    ・Defamation, foreseeable criticism, or inappropriate expressions against our staff or guides.
    ・Content related to personal objections or disputes.
    ・Reviews related to criminal acts or violations of laws.
    ・Content that invades privacy.
    ・Content related to intellectual property rights that infringe copyrights.
    ・Reviews aimed at expressing personal values.
    Prohibited items in image postings.

  3. We prohibit the following types of image postings:
    Images that may invade privacy.
    ・Images that may be copyrighted or infringe copyrights.
    ・Obscene images.
    ・Images that are cruel and cause physiological disgust.
    ・Images related to philosophical, religious criticism, or elections.
    ・Images related to acts that violate laws.
    ・Images aimed at expressing personal values.
    ・Images not authorized by us.

 

Quality

While we strive to maintain the quality of products provided through our service, we are not responsible for changes in quality that may

occur due to inspections during customs clearance or changes in packaging conditions during the delivery process. We do not guarantee

the quality of the products at the time they are shipped from our company. Users understand and agree to the risks associated with the

customs clearance process and delivery process when using the service.

 

Content

  1. While we endeavor to ensure that the information presented on our service is accurate and complete, there may be errors, including pricing mistakes, typographical errors, and other inaccuracies. These errors may be corrected at any time without any liability on our part. We also reserve the right to change information about product names, contents, descriptions, specifications, etc., without notice, and we are not obligated to provide prior notice of such changes.

  2. Any information provided by us, including descriptions and instructions for products, is intended for informational purposes only. Use of the website does not substitute for professional advice. You should read and strictly follow all labels, package inserts, instructions, and manufacturer's directions and warnings.

 

Copyright

  1. All content on this website (JAPAN DELIGHTS), including but not limited to text, graphics, and code, is copyrighted as a collective work under Japanese and international copyright laws and is the property of our company. This includes works licensed to JAPAN DELIGHTS.

  2. We do not guarantee that the information on our website is accurate, nor do we assume any liability for typographical or other errors. We do not guarantee that the information displayed on this site is 100% accurate.

Copyright of User-Submitted Content

  1. When users post content (such as text, photos, videos, etc.) on our service, they must adhere to these terms and conditions.

  2. By posting content on our service, users agree to transfer the copyright of that content (including the rights to public transmission, distribution, and translation) to our company.

  3. Users guarantee that the content they post is protected under copyright law and confirm that it does not infringe on the copyrights of third parties.

  4. Our company, or third parties licensed by us, have the right to use the content posted by users and to make necessary modifications (such as summarizing, extracting, resizing, clipping, etc.).

  5.  Our company, or third parties licensed by us, are not liable for any damages arising from the use of content posted by users. 

  6. Users grant our company a non-exclusive, royalty-free license to use, reproduce, create derivative works from, display, and perform the data they post (including photos, images, videos, music, art, comments, etc.). Users guarantee that their data does not infringe on the intellectual property rights or privacy rights of third parties.

 

Limitation of Liability

  1. Our company is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our service. This includes, but is not limited to, loss of profits or data loss related to the use of the service. Any claims for damages against our company by users shall not exceed the amount paid to our company. However, if the law does not allow the limitation of liability for incidental or consequential damages, this limitation may not apply to you.

  2. Our company reserves the right to refuse or cancel orders for products listed at incorrect prices or information on the website. This applies even if the order has already been confirmed and your credit card has been charged. If an order is canceled, a credit will be issued to the charged credit card for the amount of the canceled order. 

  3. Our company is not responsible for any injuries or damages caused by the products. Such liability rests solely with the brand or manufacturer of the product.

  4. "JAPAN DELIGHTS" and our representatives, officers, employees, affiliates are not liable for any direct, indirect, special, incidental, or consequential damages. This includes loss of profits, data loss, losses associated with the use of the service, and the cost of procuring substitute goods or services. We are exempt from liability for these damages, regardless of whether they are due to the use, inability to use, unauthorized access, or misuse of our products or services. This disclaimer is conditional upon the user's full understanding and acceptance of the risks associated with the use of the service.

  5. Users agree that our total cumulative liability in connection with these terms, the website, content, products, or services, whether in contract, tort, or otherwise, shall not exceed the amount paid by the user to our company in the previous calendar month.

 

Disclaimer

  • We reserve the right to cancel part or all of the service if the designated products entrusted to us by the user are sold out at the store. We are also not obligated to search for sold-out designated products in other stores.

  • Users acknowledge the possibility of delays in service due to congestion, traffic conditions, bad weather, etc., and agree not to refuse receipt of goods or deny payment of the price and shipping costs for these reasons.

  • If the user is unable to receive the designated product due to inadequate delivery information specified by the user or circumstances attributable to the user, such as being absent for an extended period, re-arrangement of the designated product is not possible. In addition, ownership of the designated product shall belong to us, and we or our guide may dispose of the designated product by a method of our choosing, and the user shall not raise any objections.

  • We are not liable for the quality, defects, or any defects as defined under the Product Liability Law regarding the designated products.

  • The products and information provided on this service and website are provided "as is" and "as available" without any express or implied warranties. To the fullest extent permissible under applicable law, we disclaim all implied warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website's functions will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components, nor do we make any warranties or representations regarding the accuracy, adequacy, usefulness, timeliness, or reliability of information on the website. If applicable law does not allow limitations on or exclusions of warranties, these limitations may not apply to you. Users assume all responsibility and risk for the use of this website. We make no warranties regarding products or services provided or guaranteed by third parties, including links to other websites. Links are included for convenience, and we are not responsible for the accuracy, availability, appropriateness, or safety of information on linked websites.

 

Cancellation of Membership Registration

  1. We may delete a user's posted data and suspend their use of the service without prior warning or notification if the user is deemed to fall under any of the following:
    If they have violated any terms of this agreement.
    ・If it is discovered that there are falsehoods in their registration details.
    ・If they are subject to payment suspension, bankruptcy, civil rehabilitation proceedings, corporate reorganization proceedings, or special liquidation proceedings.
    ・If the service has not been used for over a year.
    ・If there is no response to inquiries from us for more than 30 days.
    ・In other cases where we judge that the use of the service, the registration of the user, or the continuation of the contract is not appropriate.
    ・In any of the above cases, the registered user automatically loses their granted payment deadline and must immediately pay all debts owed to us. We are not liable for any damages incurred by the registered user due to actions taken in accordance with this agreement.

Withdrawal from the Service

  1. Registered users may withdraw from the service and delete their membership registration by notifying us in the manner prescribed by us.

  2. If the user has outstanding debts at the time of withdrawal, they automatically lose the benefit of the statute of limitations and must immediately fulfill all debts due to us.

  3. Even after a user withdraws from the service, our Privacy Policy will continue to apply to that user.

 

Review and Photo Removal

To ensure all customers can comfortably use our service, we may delete reviews and photos without notice if they are found to violate any of the following criteria. The decision to remove content is at our discretion:

  1. Content that violates these Terms of Service.

  2. Content that is against public order and morals.

  3. Content irrelevant to our service, accommodations, or providers.

  4. Content containing harmful programs or scripts.

  5. Content related to advertising activities, personal sales, or transfers that are profit-oriented.

  6. Content that we determine to be obstructive to our operational management.

 

Notifications

JAPAN DELIGHTS may provide notifications to you through email, general notices on this site, or other reliable methods.

 

Taxes

We are not responsible for any import taxes, customs duties, and taxes levied by local authorities.

Governing Law and Jurisdiction

  1. The governing law for these Terms and Conditions shall be the laws of Japan.

  2. Any disputes between the user and us shall be exclusively subject to the jurisdiction of the Tokyo Summary Court or the Tokyo District Court, depending on the amount of the claim.

Jurisdictional Authority

We do not represent that information about our website, products, or services is appropriate or available for use outside of Japan. Those accessing our services from outside Japan do so on their own initiative and are responsible for compliance with local laws.

 

Severability

  1. If any part of these Terms and Conditions is determined to be illegal, invalid, or unenforceable, that part will be considered severable and will not affect the validity and enforceability of the remaining provisions.

  2. Even if a provision of these Terms is found to be void or voidable in relation to one user, it remains valid in relation to other users.

Language

These Terms and Conditions are written in Japanese. Translations of these Terms into English or other languages are for reference only and are not binding on the user or us.

Contact

  1. For inquiries or support regarding our services, registered users can contact us using the inquiry form provided, the designated email address, or any other contact method specified by us.

  2. We strive to respond promptly and appropriately to inquiries, but please understand that responses may take time or we may not be able to provide answers to certain inquiries.

  3. Depending on the nature of the inquiry from the user, we may request additional information. Inquiries may also be forwarded to the appropriate department depending on their content.

 

Contact Email: info@japandelights.com

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